Education:

• Bachelor s degree in Computer Science, Computer Programming, Network Management, or a related field. Additional formal training from a recognized technical or vendor-sponsored training school is also required.

Qualifications:

• A minimum of four years' experience in server support management, including:
  • Extensive hands-on experience with Windows Server networks, Fibre Channel technologies, the Internet, PCs, network hardware and software, fiber optics, and communication interface devices.
  • Certification as a Microsoft Certified Systems Engineer (MCSE) or MS 365 Certified Enterprise Administrator.
  • Proficiency in Microsoft Intune Administration.
  • Strong skills in PowerShell scripting.
  • In-depth experience with Office 365 Suite and Microsoft SQL Server Administration.
  • Experience in managing VMware infrastructure.
  • Familiarity with server and storage equipment, security, and server management or automated deployment tools.
  • Ability to research, schedule, and install software upgrades for servers and desktops.
  • Capacity to coordinate with hardware and software vendors to solve user access and application issues.
  • Recognition that the position is designated as Emergency Critical (EC), requiring immediate availability before, during, and after emergencies and/or disasters.
  • Flexibility to work occasional weekends for system upgrades and support as needed.

Responsibilities:

• Performing professional, technical, operational, and analytical tasks related to the installation, operation, design, and support of multiple server systems and specialized application servers, including Internet and Intranet systems.
• Managing daily operations and support of central file servers, database servers, various application servers, and data storage systems.
• Troubleshooting server and network access issues, including support for Microsoft Windows Servers.
• Developing PowerShell scripts, managing the Office 365 product suite, Exchange email, Active Directory, and Group Policy.
• Performing system software installations, including upgrades and patches.
• Optimizing system performance and integrating departmental LANs into the broader network operations.
• Supporting hardware and software upgrades and troubleshooting VMware infrastructure issues.
• Providing support for Internet access and assisting with the installation and configuration of server software and application servers.
• Monitoring server logs and auditing data, and supporting the storage area network systems.